Refund Policy

1. Refund Eligibility

We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may request a refund within 30 days of receiving your product.

• Products must be unused and in their original packaging
• Original receipt or proof of purchase is required
• Products must be in resalable condition

2. Refund Process

To initiate a refund, please contact our customer support team at support@ionictechmart.com with your order number and reason for return.

1. Contact us within 30 days of delivery
2. Receive a Return Authorization (RA) number
3. Ship the product back to us using the provided shipping label
4. Receive your refund within 5-10 business days after we receive the returned product

3. Refund Method

Refunds will be issued to the original payment method used for the purchase. Please allow 5-10 business days for the refund to appear in your account.

4. Non-Refundable Items

The following items are not eligible for refund:

• Products damaged due to misuse or neglect
• Products returned after 30 days
• Digital products or services
• Customized or personalized items

5. Shipping Costs

Original shipping costs are non-refundable. Return shipping costs are the responsibility of the customer, unless the product was defective or we made an error in the order.

6. Defective Products

If you receive a defective product, please contact us immediately. We will provide a prepaid shipping label and process a full refund or replacement at no cost to you.

7. Contact Information

For any questions about our refund policy, please contact us: